Tracking order
Thank you for choosing Volytrix for your audio and tech essentials. Once your order is processed and shipped, you can easily track its journey to your doorstep.
How to Track Your Order
You do not need an account to track your order. Simply follow these steps:
- Locate Your Tracking Information: After your order ships, you will receive a shipping confirmation email at the address used during checkout. This email will contain your unique tracking number and a direct link to the carrier's tracking page.
- Use Our Tracking Tool: You can also enter your tracking number directly into the reliable third-party tracking service we recommend below for a consolidated view.
- Check Carrier's Website: You may also visit the website of the shipping carrier (e.g., DHL, FedEx, UPS, or your local postal service) and enter your tracking number there.
Please note that tracking information may take 24-48 hours to update after the shipping label is created.
Recommended Tracking Service
For a seamless and often multi-carrier tracking experience, we recommend using:
17Track is a global package tracking platform that supports numerous postal and courier services worldwide.
How to use it:
- Go to the 17Track website.
- Paste or type your tracking number into the main search field.
- Click "Track" to view detailed information about your package's current location and status history.
What Your Tracking Status Means
- Label Created: The shipping label has been prepared. The carrier has not yet received the package.
- In Transit: Your package is on its way to the destination.
- Out for Delivery: The package is on the delivery vehicle and will be delivered that day.
- Delivered: The package has been delivered to the provided address.
Need Help?
If your tracking information has not updated for several days, or if the status shows "Delivered" but you have not received your package, please contact our support team for assistance. We are here to help!
Email us at: [email protected]. Please have your order number ready.